In Aeegle, we offer G Suite Technical Support for our users, with a high-tech level staff with wide experience of over 4 years supporting users worldwide and trained directly by Google, saving you efforts and time in order for you to invest them on your own productivity.
Our main goal is to enhance our customer experience and help them get the most from the G Suite suite. In order to get it, we offer:
Phone Support
Call phones for any issue
Service in English and Spanish
8/5 support for cases
Support web portal & web form:
24/7 support for cases filed in
Service in English and Spanish
We provide support in all areas, such as:
Multi Domains administration
Users creation, administration and organization (OU)
Groups administration (distribution lists, collaborative inbox, etc)
Google calendar:
Creating and organizing calendars
Sharing calendars
Creating and using resources
Google Drive:
Creation and use of docs, spreadsheets, slides, forms, etc
Share and work on the same doc in real-time.
Usage of Google Drive local client
Gmail support:
Delivery issues
Delay issues
Synchronization with local clients and mobile
Spam issues
Google Contacts
Google Sites
Billing basics
Mobile Management: accessibility, security, auditing, etc
Reports and audit processes
Google Vault:
Litigation holds
Retention rules
Auditing and archiving emails and chats
Google Hangouts
But support is not all, we also offer Advice and consultancy
G Suite Usage Guidance
Change management assistance
Custom development
Trust the experts, highly trained personnel is ready to take care of any technical issue in your company and have it resolved in a timely manner so we can assure you that your productivity never stops
Data migration
DNS management
G Suite admin console administration
Security concerns
Custom URLs for services (email, calendar, drive), logo and branding colors
